How to Prolong the Expired License on Your Magpleasure Extension

Hello Dear Customers,

From July 1, 2014 we introduced a free 6-month Support & Update License on getting support and updating the extension throughout a 6-month period after purchasing any of our Magento products. This License is already included into a product. When the License expires, you should prolong it to continue using our support and downloading new versions of the purchased module.

In this post, we'd like to show you how to prolong the expired License. The process is very easy and takes little time.

To see your Licenses, head to Licenses & Downloads in My Account. Here you can view which products you've purchased and their License statuses.

Let's consider two situations with the License prolongation.

The License has been Expired

If your License expired some time ago, it would have the “is Expired" status.

When you click the Download button, you'll see the list of all the extension version. In the example, now we have access only to versions 1.0.1 and 1.0.2. To download version 2.0, we should prolong the License.

In the License details, the domain where the extension was installed is specified. Here you can also view the License validity period.

The schematic representation of the License statuses can be found under the License information.

During the period when the License is still valid and the week after expiry, you can prolong the License with a 50% discount.

Click Prolong and choose the period of the license. Then, click the Add to Cart button. The following process of the License prolongation is the same as a usual extension purchase.

After the License is activated, the new validity period will appear. Besides, you will be able to download a new extension version.

Prolong the License beforehand

If you know (or received an email notification) that your License will expire in some time, you can prolong it with a 50% discount in advance.

Click the Prolong button and do just the same actions as described in the previous section.

When the License is activated, go to Licenses & Downloads in My Account. As you can see, the current License will be valid until August 10, 2015. After this date, the new License which you've purchased now (with the “Ready" status) will be activated automatically.

There are several icons next to the extension name. The first one leads to the extension page in the store. If the module has a User Guide, the Download User Guide icon will be displayed next to the previous one.

We hope that this post will help you to prolong your Licenses quickly. If you want to learn more about our Support & Update License, you may read this blog post or contact our support team. We'll always be glad to help you!

Best regards,
Anastasia Pletneva