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Important Recommendation for Share Me Customers

Important Recommendation for Share Me Customers
By June 17, 2015 525 Views No comments

Recently, some our Share Me users faced a problem when their customers couldn't share their Facebook store page. When they tried to do it, the server returned an Internal Error 500.

Possibly, this error is connected with the fact that Facebook is preparing a new Page plugin for sharing the store page. This plugin is developed to allow customers to view the Facebook page content right in the store.

Here is a screenshot of what happens when clicking the Share Us button:

Error 500 when trying to share the Facebook store page

Until the issue is fixed, we recommend you to temporarily disable the Share Us button in your store. Thus, your customers won't be confused by the error when clicking the button.

We hope that the bug will be fixed soon. As soon as it happens, we'll immediately write about in our blog.

Best wishes,
Anastasia Pletneva

#News, #Share Me! Posted in: News