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Sharing in the Share Me Extension Works Again!

Sharing in the Share Me Extension Works Again!
By June 22, 2015 1586 Views 4 comments

Hello there,

Great news for Share Me users! The other day we wrote that the Share Me extension didn’t allow sharing the official page of a store because of an Error 500 on the Facebook's side. Now we are happy to say that the sharing option works excellent again! If you disabled the Share Us button in the backend earlier, please enable it again.

The cause of this bug isn’t very clear to us. We suppose that one of the possible reasons is the Facebook’s new plugin for sharing. The plugin will allow customers to view content of the official Facebook page right in the store. Thus, a person will be able to decide if to share the store without visiting the store’s page on Facebook.

The extension works like a charm now. We hope that such problems will not repeat in future.

Kind wishes,
Anastasia Pletneva

#News, #Share Me! Posted in: News
Shalav Jaiswal July 4, 2015 at 8:31 AM
It is not working for me. I get error when I click on "post to facebook" at final step.
"Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later."
Igor Goltsov July 4, 2015 at 9:24 AM
Yep, it appeared again :(
We will work on the issue on Monday to resolve it with a hotfix. I would recommend you to disable the function till the issue will be resolved.
Have a great Weekend.
Sincerely, Igor Goltsov.
Shalav Jaiswal July 11, 2015 at 11:51 AM
Any update? I disabled and enabled again however now, it keeps looking "ShareMe" button - this also disappeared.
Anastasia Pletneva July 13, 2015 at 5:29 PM
Hi Shalav,

We contacted the Facebook support team, and they confirmed that it's their bug. Now our issue has the "Bug confirmed" status.

We don't know exactly when it will be fixed, but hope that soon. You can read our dialog with a support guy following the link below: